What is a Home Care Package?
A government-funded support program that helps older Australians stay independent at home through tailored care services.
How do I get started?
First, you need a formal assessment by My Aged Care to determine your eligibility.
Can I start privately?
Yes! You can access private care services alongside your HCP to cover specific needs not included in the package.
The roadmap to your support
1
Assessment Referral
Contact My Aged Care to start the assessment process.
2
ACAT Assessment
An assessor will visit you to understand your needs and determine your eligibility levels.
3
Receive Package
Once approved, you will be placed in a national queue until your funding becomes available.
4
Start Your Care
Choose us as your provider to activate your support services and tailored care plan.
Common Questions
How do I know if I am eligible for a Home Care Package?
Eligibility is determined by the Australian Government based on your age and financial circumstances. We can help you navigate the process and understand your package options.
Can I start private care before I have a Home Care Package?
Absolutely. While a package provides government funding, you can arrange private care or companionship services immediately to ensure your comfort and safety at home.
What types of support do you provide?
We offer a range of services including personal care, domestic assistance, transport, companionship, respite care, and care management to support your independence.
How do I book a consultation with your team?
You can reach us directly at hello@careathomesupport.com.au or by phone. We will arrange a time that works for you to discuss your needs and care plan.
Are your carers trained and background checked?
Yes, all our carers undergo thorough background checks and are trained in compassionate care. We prioritize safety and dignity in every interaction.